• Program Assistant/Health Information Specialist

    Job Locations US-CA-Oakland
    Posted Date 3 weeks ago(3/27/2018 5:06 PM)
    Job ID
    # of Openings
    Administrative Support
  • Overview

    The Program Assistant/Health Information Specialist maintains client files, maintains general operation of the program administrative office, and submits mental health billing for clients. Additionally, this position compiles, updates, and organizes all documentation for the clients within their program, in collaboration with clinicians and counselors. This is an administrative role that requires a high level of analytical, computer, and communication skills.

    "You have the opportunity to work with a great team of staff that have a variety of skills and knowledge. The environment is fast paced but not stressful due to the attitude and energy brought forth by the team. You get to wear a bunch of different hats. You’re not just supporting staff, you’re getting to work with a multitude of systems."
    - Seneca Employee


    • Answer department phones, maintain purchase orders, and process mail for the department.
      Maintain and update agency documents, manuals, and department files.
    • Coordinate projects and special events as instructed by the Program Director.
    • Create and maintain client records. 
    • Monitor and track required Medicaid documentation and eligibility
    • Conduct Quality Assurance review of all administrative, clinical, and medical documentation. 
    • Process client placement change requests and receive client documentation.
    • Use document tracking tools to report chart status and communicate with the clinical team.
    • Complete all Mental Health billing, resolve billing related issues, and ensure timely submission of invoices for Non-Medicaid clients.
    • Prepare discharge charts for off-site storage.
    • Ensure appropriate and timely distribution of Incident Reports.
    • Update program attendance and process requests for client reports when needed.


    • Bachelor's degree
    • Valid California driver's license and insurability under Seneca’s automobile policy.
    • Clearance of TB test, physical exam, fingerprinting and any other mandatory State/Federal requirements.
    • Strong communication, computer, and project management skills.
    • Ability to work as a member of multi-disciplinary team.


    • Full-time 
    • Monday - Friday, 8:30am - 5:00pm


    • Competitive salary
    • Comprehensive employee benefits package, including medical, dental, vision, and chiropractic coverage, as well as partially paid premiums for dependents.
    • Employer-paid Employee Assistance Plan
    • Scholarship opportunities, ongoing training, and professional development opportunities
    • 4 weeks of flexible Paid Time Off
    • We provide a 403b retirement plan
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