Seneca Family of Agencies

Wraparound Case Manager

Job Locations US-CA-San Francisco
Job ID
Direct Care
Job Type
Regular Full-Time


Now with a $6,000 sign-on bonus for new Seneca employees!


Are you looking to make a difference in the lives of children and their families? We are hiring a Case Manager for our Wraparound Program to ensure children and families receive comprehensive mental health services promptly.



As a Case Manager, you will provide individual and family-based Wraparound care coordination, case management, mental health interventions, support, and crisis intervention, services to children, youth, and families who are primarily in the foster care and juvenile justice system. Your work as a Case Manager will be essential to the treatment team staff members' collaborative efforts to provide services in the community, including, but not limited to, hospitals, schools, juvenile halls, Seneca offices, and family homes.



The Wraparound Programs work in close partnership with Department of Social Services, Juvenile Probation, Behavioral Health, and group homes. Wraparound provides strengths-based and outcome-oriented alternatives to group care placements for children and youth by drawing upon community and family strengths. The Wraparound team builds consensus and leverages the strengths of its members to identify and meet needs that require intervention to support the child/youth and family in reaching their long-term goals.



Seneca Family of Agencies is committed to providing traditionally marginalized communities a network of outstanding mental health, community based, and educational services. We are committed to building a diverse staff and strongly encourages people of color to apply. Our programs are deeply engaged in conversations and trainings on Diversity, Equity, and Inclusion in order to bring equity and justice to the youth and families we serve.


  • Meet with clients and caregivers on at least a weekly basis to further treatment goals
  • Engage in regular collaboration with family, natural supports, collateral supports, community resources, County Workers, and the Wraparound team
  • Provide case management/linkage for the client and their family and mental health intervention services to ensure the successful transition of clients and their families from Wraparound services
  • Participate in all client related meetings (such as IEPs, treatment reviews, etc)
  • Complete curfew calls and curfew log to provide to treatment team for youth on probation as needed
  • Assist with planning for transportation arrangements for school, therapy appointments, and court hearings
  • Participate in crisis response on-call system as outlined by the program
  • Complete progress notes and other client and program paperwork on time



  • Education/Experience Requirements:
    • Bachelor’s degree OR
    • Associate’s degree or equivalent + 1 year of applicable experience OR
    • High School Diploma/GED + 2 years of applicable experience
    • Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
  • Be part of a rotating emergency pager system, scheduled with supervisor ahead of time
  • Must be at least 21 years of age
  • Own vehicle, Valid California driver's license and insurability with Seneca's automobile policy
  • TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
  • Must show proof of COVID-19 vaccination



  • At least 1-year experience in working with Families who are experiencing the impact of complex systematic disparities that contribute to community and individual mental health challenges
  • Bilingual Spanish skill set
  • Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic backgrounds


  • Full-time
    • Mon - Fri; 10AM - 6:30PM
  • Flexible schedule with ability to work evenings and weekends as needed


  • Starting at $24.72 - $27.22 per hour, actual salary is dependent on creditable experience above the minimum qualifications for the role
  • $6,000 sign-on bonus
    • *$3,000 upon completion of New Employee Orientation + $3,000 at 9 months of employment in this position*
  • An additional compensation upon passing a bilingual exam
  • Salary increases each year
  • Mileage reimbursement
  • Comprehensive employee benefits package: 
    • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage.
    • Long-term disability, family leave, and life insurance.
    • 50% paid premiums for dependents.
    • 403b retirement plan.
    • Employer-Paid Assistance Plan.
  • 5 weeks of flexible paid time off (prorated; this is the full-time equivalent)
  • 11 paid holidays
  • Seneca is a Public Service Loan Forgiveness certified employer
  • Abundant promotional opportunities across the agency in California and Washington

Key Words: nonprofit, non-profit, mental health, mental health agency, behavioral health, healthcare, counselor, youth advocate, family advocate, children advocate, youth counselor, adolescent, advocate. 

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