Ready to Make a Meaningful Impact in Your Community? Join our Team as our next Program Assistant!

At Seneca Family of Agencies, every role is an opportunity to make a lasting difference in the lives of children and families. As a Program Assistant, you'll help keep the heart of our Wraparound services running smoothly, ensuring that our team can focus on providing the support families need to thrive. If you're organized, passionate, and eager to contribute to a cause that matters, we want you on our team!

ABOUT WRAPAROUND

Seneca offers intensive "Wraparound" services to children and youth at risk of placement in a high-level residential treatments or juvenile hall, and to their families. The Wraparound programs are strengths-based, family-driven, flexible, and creative, with the goal of helping the family develop the skills and supports to prevent or reduce the possibility of residential placement of their child. A family-based team addresses the needs of the entire family, not just the at-risk child. This family-based team consists of family members, Seneca's Care Coordinators, Youth counselors, Parent Partners, Permanency Specialist and other community members who have an important role in the family,

ABOUT SENECA 

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

• Answer department phones. Screen and direct telephone calls.
• Greet and interact with clients, families, and other visitors.
• Maintain the safety, organization, and professional appearance of the front office and general areas.
• Maintain office equipment and coordinate various office services.
• Order and organize program supplies.
• Ensure smooth logistics for on-site meetings/trainings and visitors including conference room reservations, meal planning and logistics, both in preparation and execution.
• Maintain well-organized and accessible electronic and paper forms and files.
• Process all mail, correspondence, and information to and from the program's office, including correspondence to and from the Program Director/Manager of Operations.
• Manage program petty cash reimbursement and Program Director credit card expense report.
• Complete required program reports and scheduling.
  • Generate reports and synthesize data pertaining to program performance, demographics, and measurable outcomes.

• Education/experience requirements:
  • Bachelor's degree OR 
  • Associate's degree or equivalent + 1 year of applicable work experience OR
  • High school diploma/GED + 2 years of applicable work experience.
  • Applicable work experience includes any paid or unpaid experience in an administrative capacity requiring customer service, data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments.
• Previous experience in comparable position is preferred.
• Excellent organizational, writing, and oral communication skills.
• Proficiency with Microsoft Office suite, Zoom, and a variety of technology platforms.
• Ability to work as a team member.
• Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic backgrounds.
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy.
• Proof of up-to-date COVID-19 vaccination.

• Full-time, 100% on-site.
• Monday - Friday, 9:00 AM - 5:30 PM.

• Starting at $23.51 - $26.01 per hour.
• • Actual salary dependent of creditable experience above the minimum qualifications for the role.
  • Additional compensation provided upon passing bilingual language proficiency exam.
  • Salary increases each year.
• 5 weeks of flexible paid time off and 11 paid holidays.
• Comprehensive employee benefits package, including: 
  • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage.
  • Long-term disability, family leave, and life insurance.
  • 50% paid premiums for dependents.
  • 403b retirement plan.
  • Employer-paid Employee Assistance Plan.
• Seneca is a Public Service Loan Forgiveness certified employer.
• Abundant professional development, scholarship, and promotional opportunities.