As the Crisis Counselor you will be on the frontlines delivering crisis intervention at family homes', schools, hospitals, and throughout the community within San Francisco and up to a 90 mile radius—making a real impact where it matters most. This role offers a diverse set of responsibilities, from participating in treatment reviews and IEP meetings to helping families navigate therapy appointments, court hearings, and more.

ABOUT THE PROGRAM

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

• Provide crisis management and intervention for youth referred by, but not limited to, the San Francisco child welfare system, San Francisco’s Department of Public Health, SFUSD, and the Crisis Stabilization Unit (CSU)
• Complete risk assessments, crisis counseling, creation of behavioral plans and safety plans
• Participate in all treatment reviews, family team meetings and program staff meetings
• Complete documentation identified by supervisor in a timely and satisfactory manner
• Collaborate on a regular basis with team members including but not limited to: Child Welfare Workers, caregivers, school staff, therapists, and case managers.
• Participate in weekly individual supervision and group supervision to expand skills and receive ongoing coaching and support
• Maintain professional behavior at all times, appropriately representing Seneca’s mission and philosophy

Required:

• Education/Experience Requirements:
  • Bachelor’s degree OR
  • Associate’s degree or equivalent + 1 year of applicable experience OR
  • High School Diploma/GED + 2 years of applicable experience
  • Applicable experience can include paid or unpaid experience working with youth or families or working in the social services field.
• Strong communication skills & flexibility
• Be part of a rotating emergency pager system, scheduled with supervisor ahead of time
• Must be at least 21 years of age
• Own vehicle, Valid California driver's license and insurability with Seneca's automobile policy
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
• Must show proof of COVID-19 vaccination

Preferred:

• Prefer at least 9 months to 1-year experience in working with children with mental health needs in out of home care
• Bilingual Spanish OR Cantonese skill set

• Full time; Monday - Friday, 2pm - 10pm

• Starting at $25.46 - $27.96 per hour, commensurate with experience
  • Additional compensation provided upon passing bilingual language proficiency exam
  • Salary increases each year
• $3,000 sign-on bonus!
• Mileage reimbursement
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
  • Medical, dental, vision, chiropractic, acupuncture, fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington

Key Words: Mental Health, Non-profit, Nonprofit, Youth, Advocate, Family, Children, Families, Behavioral Health, Healthcare, Youth Support, Family Engagement, Behavioral Coaching, Mental Health Services, Crisis Intervention, Case Management, Community Resources, Support Networks, Safety Planning,  Self-Care Plans, Advocacy, Cultural Competency, Skill Development, Crisis Communication, De-escalation Techniques, Training and Supervision