The Bilingual Visitation Coordinator is responsible for conducting the daily operations of their assigned visitation center. These operations include setting up and running activities, scheduling visitation, and supervising visits between children and caregivers. 

The Visitation Coordinator will be supporting both our San Francisco and Antioch locations and will be splitting time between both programs.

ABOUT FIRST STOP VISITATION CENTER

The First Stop Visitation Center provides services to children and parents who are referred by San Francisco Department of Family and Children’s Services who are working toward reunification. The program hosts the visits on site and is designed to provide opportunities for parents to build parental capacity, strengthen family relationships, and increase successful reunification and permanency outcomes.

ABOUT SENECA 

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

• Assist in the orientation of families to the visitation center
  • Communicate to families the proper visit procedures prior to the initial visitation meeting
• Assist in setting up a visitation plan and schedule with each enrolled family
• Observe and assist visitation monitors
• Track and monitor the progress of families and individuals receiving services
  • Collect and apply data to improve client outcomes
  • Assist in other program data collection and data entry
• Review and sign observation reports
  • Keep relevant county workers informed of progress and problems
• Maintain appropriate channel of communication with county partners, attorneys, the courts, and other concerned parties in order to have effective and efficient service delivery through collaboration
• Attend and assist with initial and on-going training for staff utilizing a team approach in skills building for working with at-risk clients
  • Keep training schedule and records for all staff and volunteers ensuring training compliance
• Assist with special events and projects that enhance the operations of the visitation center
• Support and enhance the staff's ability to perform their jobs by teaching and modeling:
  • Technical knowledge and skills
  • Work management and communication skills
  • Conflict management skills
• Utilize crisis communication and de-escalation techniques as per Seneca's EQ-4 model training.

REQUIRED

• Education/Experience Requirements:
  • Bachelor's degree OR
  • Associates degree or equivalent +1 year of applicable experience OR
  • High School Diploma/GED + 2 years of applicable experience
  • Applicable experience can include paid or unpaid experience working with youth or families, or working in the social services field
• At least 21 years of age
• Bilingual in English/Spanish.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies' insurance policy
• Own vehicle and current automobile insurance
• Proof of up-to-date COVID-19 vaccination

SKILLS OF AN IDEAL CANDIDATE

• Excellent communication, organizational, and computer skills
• Experience and interest in working with families
• Ability to work as a team player and with diverse populations

• Full-time, 100% on-site
• Monday - Friday, 9:00am - 5:30pm 

• Salary at $29.58- $32.08  per hour
  • Actual salary dependent on creditable experience above the minimum qualifications
  • Salary increases each year
• Comprehensive employee benefits package, including: 
  • Medical, dental, vision, chiropractic, acupuncture, and fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b retirement plan
  • Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• 5 weeks of flexible paid time off and 11 paid holidays
• Abundant professional development, scholarship, and promotional opportunities