ABOUT THE ROLE

The Juvenile Justice Support Counselor provides community based mental health counseling, support, crisis intervention services to adolescents on formal probation. Support Counselors act as behavioral coaches and mentors to youth ages 13-19 years old who are in need of additional support in order to remain in their home setting and avoid further involvement in the juvenile justice system. The Support Counselor is a part of a multi disciplinary wraparound team serving adolescents and teens directly involved in Alameda County’s juvenile probation system.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs are deeply engaged in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

• Provide counseling and case management services for enrolled youth and their families.
• Support client and family to connect to natural supports and community-based resources.
• Provide crisis intervention and other mental health services as needed at client homes, schools, and other community locations.
• Participate in all treatment reviews, program staff meetings, and Individualized Education Program (IEP) meetings when necessary.
• Complete mental health notes and other paperwork, and complete service tracking documentation as indicated.
• Assist with planning arrangements and transportation for school, therapy appointments, and court hearings as needed.
• Attend team meetings, weekly trainings, individual and group supervisions, and adhere to clinical best practices.
• Maintain a flexible work schedule.
• Participate in providing emergency on-call response as scheduled.
• Utilize crisis communication and de-escalation techniques as per Seneca's crisis response training. 

REQUIRED

• Experience/education requirements:
  • Bachelor’s degree OR
  • Associate’s degree or equivalent + 1 year of applicable work experience OR
  • High school diploma/GED + 2 years of applicable work experience
  • Applicable experience includes any paid or unpaid experience working with youth or families, or working in the social services field
• Own a vehicle. Valid California driver's license 
• Clearance of TB test, fingerprints, and any other mandatory State/Federal licensing or certification requirements
• Proof of COVID-19 vaccination and booster required
• At least 21 years of age
  

PREFERRED

• Bilingual Spanish/English
• Experience working with children/youth and families with complex and enduring needs.
• Passion or desire to work in justice involved youth and collaborate with justice partners.

SKILLS OF AN IDEAL CANDIDATE

• Ability to work effectively with a diverse population and workforce.
• Strong organizational, time management, and writing skills.

• Full-time 
  • Monday - Friday, 9am - 5pm
  • Hybrid; provide in-person services & complete documentation remotely

• Starting at $25.46 - $27.96 per hour, commensurate with experience
  
  • Salary increases each year
• Mileage reimbursement
• Stipends provided to staff members participating in the emergency on-call shifts
• 5 weeks of Paid Time off and 11 Paid Holidays
• Comprehensive benefits package:
  • Medical, dental, vision, chiropractic, acupuncture, fertility coverage
  • Long-term disability, family leave, and life insurance
  • 50% paid premiums for dependents
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington

Keywords: Support Counselor, Family Support, Youth Support, Case Management, Non Profit, School, Mental Health, Crisis Intervention, Counseling, Social Services, Psychology, Social Work, Counselor, Wraparound