Join our team as a Program Assistant, where your exceptional organizational, analytical, and communication skills will play a key role in efficiently managing the administrative office and contributing to the success of our program.

As the Program Assistant, your primary responsibility is the general operations of the program’s administrative office.   

ABOUT SENECA'S ASPIRE STRTP

The Aspire STRTP (Short Term Residential Therapeutic Program) is a highly individualized residential program that provides relational, trauma-informed therapeutic support and services to foster youth with complex placement and behavioral health needs. Youth receive comprehensive and intensive mental health services in a nurturing home environment for up to 6 months from a multidisciplinary team before transitioning to a sustainable alternative placement.

ABOUT SENECA 

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

• Answer department phones. Screen and direct telephone calls.
• Greet and interact with clients, families and other visitors.
• Maintain the safety, organization and professional appearance of the front office and general areas.
• Maintain office equipment and coordinate various office services.
• Order and organize program supplies.
• Ensure smooth logistics for onsite meetings/trainings and visitors including conference room reservations, meal planning and logistics, both in preparation and execution.
• Maintain well-organized and accessible electronic and paper forms and files.
• Process all mail, correspondence and information to and from the program’s office, including correspondence to and from the Program Director/Manager of Operations.
• Manage program petty cash reimbursement and Program Director credit card expense report.
• Complete required program reports and scheduling.
  
  • Generate reports and synthesize data pertaining to program performance, demographics, and measurable outcomes.

• Education/experience requirements:
  
  • Bachelor's degree OR
  • Associate degree or equivalent + 1 year of applicable work experience OR
  • High school diploma/GED + 2 years of applicable work experience.
  • Applicable work experience includes any paid or unpaid experience in an administrative capacity requiring customer service, data entry, ability to prioritize multiple projects within strict deadlines, and coordination with multiple departments.
• Previous experience in comparable position is preferred.
• Excellent organizational, writing, and oral communication skills.
• Proficiency with Microsoft Office suite, Zoom, and a variety of technology platforms.
• Ability to structure and perform routine tasks.
• Ability to work as a team member.
• Capacity to engage and develop rapport with youth, families, and community partners from a wide variety of racial, ethnic, and socioeconomic backgrounds.
• At least 21 years of age.
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements.
• Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy.
• Proof of up-to-date COVID-19 vaccination or an HR-approved medical/religious exemption.

• Full-time
  • Monday - Friday, 9:00 AM - 5:30 PM

• Starting at $25.46 - $27.96 per hour
• • Actual salary dependent on creditable experience above the minimum qualifications for the role
  • Additional compensation provided upon passing a bilingual language proficiency exam 
  • Salary increases each year 
• 5 weeks of paid time off, 11 paid holidays
• Mileage reimbursement
• Comprehensive employee benefits package:
  • Medical, dental, vision, chiropractic, acupuncture coverage
  • 50% paid premiums for dependents
  • Long-term disability, family leave, and life insurance
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities
• Promotional opportunities across the agency in California and Washington