As a Crisis Facilitator, you will provide critical crisis intervention and support services to youth and families facing severe psychological, emotional, and behavioral challenges. This position involves providing services in diverse environments, including client homes, hospitals, and community spaces. The Facilitator is responsible for coordinating and implementing treatment goals and service delivery for assigned clients, engaging regularly with both clients and caregivers.

ABOUT IMMEDIATE STABILIZATION SERVICES (ISS)

The ISS program provides prevention and stabilization-oriented services designed to support young people and their Resource Families in times of crisis and high need to reduce the likelihood of placement disruption and preserve their placement. ISS staff are available up to 24 hours a day to provide phone-based assessment, in-person stabilization, and short-term intensive services designed to improve youth safety and well-being. ISS services are also utilized to facilitate successful transition into new placements for youth as they leave the Welcoming Center. In this way, the ISS team can be a stabilizing and consistent support team for young people as they experience a change in placement.

ABOUT SENECA

Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of excellent mental health, community-based, and educational services. We are committed to building a diverse staff and strongly encourage people of color to apply. Our programs deeply engage in conversations and training on Diversity, Equity, and Inclusion to bring equity and justice to the youth and families we serve.

• Facilitate Child and Family Planning Meetings, including preparation, coordination, facilitation, note-taking, and follow-up
• Manage cases and coordinate care with county and community partners (e.g., social workers, therapists, probation officers, teachers)
• Complete all necessary documentation, including mental health notes, Family Team Meeting notes, and incident reports in a timely and accurate manner
• Provide crisis management and intervention, including behavior management if necessary
• Attend team meetings, trainings, and supervision sessions
• Follow clinical best practices and complete required clinical documentation
• Participate in emergency on-call response once every quarter
• Utilize crisis communication and de-escalation techniques as needed

REQUIRED

• Bachelor’s degree
  • 2 years’ experience working with children/youth and families with complex and enduring needs in a mental health setting
• Flexible schedule with the ability to work some evenings and weekend hours as needed
• Participate in emergency on-call response once every quarter
• Must be at least 21 years of age
• Own vehicle. Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy
• TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements
• Proof of up-to-date COVID-19 vaccination

PREFERRED

• • Bilingual Spanish preferred 
  • Experience implementing family-focused wraparound services
  • Experience working with a diverse population

• Full-time
  • Monday - Friday; 9am - 5:30pm
• Hybrid; provide in-person services but able to complete documentation remotely 

• Starting at $38.69 - $41.19 an hour, actual salary dependent on creditable experience above the minimum qualification
  • An additional compensation upon passing the bilingual language proficiency exam
• Mileage reimbursement
• Salary increases each year
• Comprehensive benefits package:
  • Medical, dental, vision, chiropractic, acupuncture coverage, and fertility coverage
  • 50% paid premiums for dependents
  • Long-term disability, family leave, and life insurance
  • 403b Retirement Plan
  • Employer-paid Employee Assistance Plan
• 5 weeks of Paid Time off and 11 Paid Holidays
• Relocation assistance may be available
• Seneca is a Public Service Loan Forgiveness certified employer
• Scholarship opportunities, ongoing training, and professional development opportunities